Privacy Policy
Effective Date: 29/5/2023

Welcome to OnTrack Workspace

Your privacy is important to us

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://ontrackworkspace.co.uk/ (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect the following personal information from you:
  • Contact Information: Name, email address, phone number.
  • Account Information: Username, password, and any other information you provide when you create an account on our Site.
  • Payment Information: Credit card details and billing information, collected for the purpose of processing transactions.
Non-Personal Information
We may also collect non-personal information, including but not limited to:
  • Browser Information: IP address, browser type, operating system, and browsing history.
  • Usage Data: Information about how you use our Site, including the pages you visit and the links you click.
How We Use Your Information
We use the information we collect for the following purposes:
  • To Provide and Improve Our Services: To process your transactions, manage your account, and improve the functionality and user experience of our Site.
  • Communication: To send you updates, newsletters, and promotional materials. You can opt-out of these communications at any time.
  • Customer Support: To respond to your inquiries and provide customer service.
  • Security: To protect the security and integrity of our Site and prevent fraud.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:
  • Service Providers: Third-party service providers who assist us in operating our Site, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
  • Legal Obligations: When required by law or in response to a valid request from a law enforcement authority or other government officials.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
Your Choices and Rights
You have the following rights regarding your personal information:
  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct or update any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails.
To exercise any of these rights, please contact us using the contact information provided below.
Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.
Cookies
We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you use our Site and improve your user experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
OnTrack Workspace
First floor 4 High Street
Grays, Essex RM17 6LU
Email: info@ontrackworkspace.co.uk
Phone: 01375 806194
Thank you for choosing OnTrack Workspace. We value your privacy and are committed to protecting your personal information.